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    Falcon Repairs

London, Kent, Surrey, Essex, Sussex

Need Planned or Emergency Maintenance for Your Facility?

Commercial Catering Equipment
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24/7 Falcon Repairs

Need Emergency Call Out?

Need emergency repairs for your commercial kitchen? Call us now, and one of our experienced catering engineers will be there in no time. We specialize in providing top-notch repair and maintenance services for all types of catering equipment. Our team is highly skilled and always strives to meet or exceed your expectations.

Book a Call Out 01322 404 909

Appliances 
We Support
  • Range
  • Chargrill 
  • Fryer
  • Boiling Top  
  • Bain Marie 
  • Boiling Pan 
  • induction
  • Stands & Cabinets  
  • Chip Scuttle 
  • Combination Ovens
  • Griddle 
  • Induction Range 
  • And More.....

Falcon appliances are an essential part of many commercial kitchens, and we are proud to provide comprehensive repair and maintenance services to keep them running efficiently.

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     Commercial Falcon Services

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Falcon Inspections

Falcon Inspections is your top choice for catering engineering inspections. Our experienced team of inspectors will ensure that your kitchen equipment meets all safety and regulatory requirements, while also staying efficient and effective. Trust us to keep your kitchen running smoothly and safely, so you can focus on creating delicious meals for your customers.

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Falcon Installations

Looking for top-notch commercial kitchen equipment installation and maintenance? Let Falcon Installations take care of all your catering engineering needs. With our experienced and trained engineers, you can be confident that your project will be completed safely and efficiently. From initial design to final installation and upkeep, we are with you every step of the way.

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Emergency Repairs

 We specialize in emergency repairs and have a team of experts on standby to handle any situation. Our years of experience and commitment to excellence ensure that we deliver the highest quality service to our clients. Contact us today for all your emergency repair needs.

Elevate Your Catering Experience with Falcon Services
  • Repairs
  • Servicing 
  • Fitting parts & accessories
  • Condition and health checks 
  • Electrical safety tests 
Falcon
Services
  • Gas safety inspections 
  • Software updates 
  • Data recording 
  • Descaling 
  • New equipment sales 
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  • Are your engineers trained in Blue Seal equipment?
    Yes, all our engineers are highly skilled and trained in blue seal equipment maintenance and repair. We have a team of experienced technicians who provide comprehensive services for various types of equipment, including blue seal equipment. Our experts have years of experience in handling complex technical issues, and they undergo regular training to ensure they stay up-to-date with the latest industry standards and practices. Whether you need routine maintenance, emergency repairs, or installation of new equipment, you can trust us to deliver reliable and efficient services. Contact us today to schedule an appointment or to learn more about our services.
  • How will I know how often my Blue Seal appliance needs to be serviced?
    At RTC Technical Ltd, we understand that regular servicing is crucial for the longevity and performance of your blue seal appliance. The frequency of servicing will depend on the usage and workload of your appliance. We recommend that you refer to the manufacturer's guidelines, which will provide you with the recommended servicing intervals and procedures. Additionally, our team of experts can help you determine the appropriate servicing schedule for your appliance based on your usage patterns and operational needs. Feel free to contact us for more information on servicing your blue seal appliance.
  • What commercial dishwashers does RTC Technical Ltd work on?
    At RTC Technical Ltd, we provide maintenance and repair services for a wide range of commercial dishwashers. Our team of experienced technicians is skilled in working with various makes and models, including but not limited to Hobart, Maidaid, Meiko, Winterhalter, Classeq, Electrolux and DC. We are committed to delivering timely and effective solutions to keep your commercial kitchen running smoothly. Contact us today to schedule a service appointment or to learn more about our services.
  • How often should my commercial dishwasher be serviced?
    Commercial dishwashers should be serviced at least once a year to ensure optimal performance and prevent breakdowns. However, the frequency of servicing may depend on the volume of dishes being washed and the type of detergent being used. If you notice any unusual noise, leaks, or malfunctions, it is advisable to contact RTC Technical Ltd. for immediate assistance. Our team of experienced technicians can perform thorough inspections and repairs to keep your dishwasher running smoothly.
  • Do you offer on-site training for commercial dishwashers?
    Yes, RTC Technical Ltd. offers on-site training for commercial dishwasher maintenance and operation. Our team of experts will train your staff on the proper use and maintenance of your commercial dishwasher, ensuring it is running efficiently and reducing the risk of breakdowns. Our training covers everything from basic cleaning and maintenance to troubleshooting common issues, so your staff can quickly resolve any problems that may arise. Contact us today to schedule your on-site training session.
  • Can I book a scheduled time and date for maintenance services?
    Yes, absolutely! At RTC Technical Ltd, we understand that our clients have busy schedules, which is why we offer flexible scheduling options. You can book a scheduled time and date for our maintenance services by contacting us through our website or calling our customer service team. Our team will work with you to find a time that works best for your schedule. We also offer emergency maintenance services for urgent issues that need to be addressed immediately. Don't hesitate to reach out to us for all your maintenance needs.
  • How often should my catering equipment be serviced?
    At RTC Technical Ltd, we recommend that your catering equipment be serviced every 6 months. Regular maintenance ensures that your equipment is functioning properly and efficiently, reducing the risk of breakdowns and prolonging the lifespan of your equipment. Our experienced technicians will thoroughly inspect and clean your equipment, making any necessary repairs or replacements to keep it running smoothly. Contact us today to schedule your next service appointment.
  • How do I request a call out for maintenance services from RTC Technical Ltd.?
    If you require maintenance services from RTC Technical Ltd., you can request a call out by contacting us through our website, email, or by phone. Our team will respond promptly to your request and arrange for a technician to visit your premises at a time that is convenient for you. We operate 24/7, so you can contact us anytime, day or night, in case of emergency situations. Our technicians are highly trained and experienced, and they will diagnose and resolve any issues with your equipment in a timely and efficient manner. We prioritize our clients' satisfaction and strive to provide a seamless and hassle-free service.
  • How often should I schedule a gas safety inspection for my property?
    Gas safety inspections are due every year, as required by law. At RTC Technical Ltd, we offer comprehensive gas safety inspections for residential and commercial properties to ensure your safety and compliance. Our experienced technicians will conduct a thorough assessment of your gas appliances, pipework, and ventilation systems to identify any potential hazards or issues. Contact us today to schedule your annual gas safety inspection and have peace of mind knowing that your property is safe and up to code.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How many PPM visits are recommended for regular maintenance checks?
    At RTC Technical Ltd, we recommend that you have a regular maintenance check every 12 months. However, we understand that some equipment is more critical than others and may require additional maintenance. As such, we offer extra maintenance services to ensure that your equipment is always functioning at its best. Please contact us for more information on our maintenance services.
  • Do you have custom agreements to meet different business needs?
    Yes, at RTC Technical Ltd., we understand that every business has unique requirements when it comes to services and maintenance contracts. That's why we offer customized agreements to meet the specific needs of your business. We are willing to accommodate your needs to ensure that you get the most out of our services and that your business runs smoothly. Contact us today to discuss your specific requirements and how we can help.
  • How does RTC Technical Ltd carry out maintenance plan ?
    At RTC Technical Ltd, we follow a simple process to ensure that we carry out maintenance services for your equipment effectively. Firstly, we require you to provide us with an asset register of the equipment that you want us to maintain. This asset register should include all the necessary information about the equipment, such as its make, model, and any specific maintenance requirements. Once we receive your asset register, we will assess the equipment and develop a customized maintenance plan. This plan will be tailored to the specific needs of your equipment and will ensure that it is maintained in the best possible condition. To get started with our maintenance services, simply send us your asset register and any other information you have about your equipment to our office email or contact us through our website. Our team will be happy to assist you with any queries you may have and provide you with a quote for our services.
  • What type of customers does RTC Technical Ltd hold contracts for?
    RTC Technical Ltd provides services-maintenance for a variety of commercial customers, including schools, hotels, facility management companies, restaurants, and cafes. We cater to every customer with a commercial kitchen, regardless of their size or industry. Our team of experts is committed to delivering high-quality services that meet the specific needs of each customer, ensuring that their equipment is well-maintained and operating efficiently at all times. Contact us today to learn more about our services and how we can help your business thrive.
  • What's the most economical way to use my commercial oven?
    At RTC Technical Ltd., we understand the importance of reducing costs and maximizing efficiency when it comes to maintaining commercial kitchen equipment. Here are a few tips on how to use your commercial oven more economically: 1. Use the right size cookware: Make sure that the cookware you use fits properly inside the oven. Oversized or undersized cookware can cause heat loss and waste energy. 2. Preheat the oven: Preheating your oven can save you time and energy. It ensures that the oven is at the right temperature before you start cooking, reducing the cooking time required. 3. Avoid opening the oven door frequently: Every time you open the oven door, you let out heat and increase the cooking time required. Try to avoid opening the door frequently, and use a light to check on your food instead. 4. Use the oven light: Using the oven light to check on your food instead of opening the door can save energy and reduce the cooking time required. By following these tips, you can reduce your energy costs and extend the life of your commercial oven. If you have any further questions or concerns about maintaining your commercial kitchen equipment, please don't hesitate to contact us at RTC Technical Ltd.
  • How often should I get my commercial oven serviced?
    It is recommended to get your commercial oven serviced at least once a year. However, depending on the frequency of use and the type of oven, it may be necessary to schedule maintenance more frequently. Regular maintenance can help prevent breakdowns, ensure optimal performance, and extend the lifespan of your oven. At RTC Technical Ltd, we offer comprehensive maintenance services for commercial ovens to keep them running smoothly and efficiently. Contact us today to schedule your next service appointment.
  • Do You Provide Condition Reports When Servicing Ovens
    Yes, we do provide condition reports when servicing ovens. Our technicians thoroughly inspect the oven during the service and create a report that outlines any potential issues and their recommendations for resolving them. This report will be shared with the customer so they can have a clear understanding of the current condition of their oven and any necessary repairs or maintenance. Our goal is to ensure that our customers have all the information they need to make informed decisions about their equipment.
  • How Do I Reduce The Risk Of My Fryer Catching Fire
    At RTC Technical Ltd, we understand that safety is a top priority for our clients. One of the most common causes of fire in commercial kitchens is fryer malfunction. Here are some tips to reduce the risk of your fryer catching fire: 1. Keep the fryer clean: Regularly cleaning the fryer can prevent oil buildup, which is a common cause of fire. 2. Keep the fryer away from flammable materials: Make sure the fryer is placed at a safe distance from any flammable materials, such as paper towels or cleaning supplies. 3. Use the right oil: Always use the oil recommended by the manufacturer. Using the wrong type of oil can increase the risk of fire. 4. Monitor the temperature: Make sure to monitor the temperature of the fryer regularly and avoid overheating the oil. 5. Train your employees: Ensure that your employees are trained on proper fryer use and safety protocols. By following these tips, you can reduce the risk of your fryer catching fire and ensure a safe working environment for your employees. If you have any further questions or concerns, don't hesitate to contact RTC Technical Ltd.
  • How Do I Maintain My Commercial Fryer?
    Regular maintenance of your commercial fryer is crucial to ensure its longevity and efficient performance. Here are some tips on how to maintain your commercial fryer: 1. Clean the fryer daily: Clean the fryer every day to remove any leftover oil or food particles. This will prevent the buildup of carbon and grease, which can damage the fryer's heating elements. Use a fryer brush or scraper to remove any stubborn residue. 2. Change the oil regularly: Change the oil in your fryer every few days to prevent it from becoming rancid. An old or dirty oil can affect the taste of your food and may also lead to health hazards. 3. Check and replace the filters: Most commercial fryers have filters that help to remove impurities from the oil. Check the filters regularly and replace them when they become clogged. 4. Inspect the heating elements: The heating elements in your fryer should be checked regularly for any signs of damage or wear. Replace any damaged elements immediately to prevent any further damage to the fryer. 5. Perform regular maintenance checks: Schedule regular maintenance checks with a professional service provider like RTC Technical Ltd. This will ensure that your fryer is running efficiently and any potential issues are addressed before they become major problems.
  • How Often Should I Get My Fryer Serviced
    The frequency of servicing your commercial fryer depends on the amount of usage it receives. It is recommended to have your fryer serviced at least once a year, but if your fryer is heavily used on a daily basis, it is recommended to have it serviced every six months. Regular maintenance ensures that your fryer is functioning properly, reduces the risk of breakdowns, and can extend the lifespan of your equipment. Contact RTC Technical Ltd. to schedule your commercial fryer maintenance service today.
  • Do You Provide Condition Report When Servicing Combi Ovens
    Yes, we provide a detailed condition report after servicing your combi ovens. This report includes information on any issues found during the servicing process, as well as recommendations for further maintenance or repairs. Our team of experienced technicians is dedicated to ensuring that your combi ovens are functioning at their best, and we believe that a thorough condition report is essential to achieving this goal. If you have any questions about our servicing process or the information included in our condition reports, please don't hesitate to contact us.
  • How do I take care of my commercial combi oven?
    Proper maintenance of your commercial combi oven is essential to ensure its longevity and efficient operation. Here are some tips on how to take care of your oven: 1. Clean your oven regularly: Regular cleaning of your oven is crucial to avoid the buildup of dirt, grease, and food residue. Use a damp cloth or sponge to wipe down the interior and exterior of the oven. Avoid using harsh chemicals that can damage the oven's surfaces. 2. Check the oven's gasket: The oven's gasket is responsible for maintaining a tight seal around the door. A faulty gasket can cause heat loss and affect the oven's performance. Inspect the gasket regularly and replace it if it shows signs of wear and tear. 3. Check the oven's filters: The oven's filters help to remove grease and food particles from the air before they enter the oven. Check the filters regularly and clean or replace them as needed. 4. Schedule regular maintenance: Regular maintenance by a qualified technician can help to identify potential issues before they become major problems. Schedule a maintenance check at least once a year to keep your oven in top condition. At RTC Technical Ltd, we offer maintenance and repair services for commercial combi ovens. Contact us today to schedule an appointment.
  • How Often Should I Get My Combi Oven Serviced?
    At RTC Technical Ltd, we recommend getting your combi oven serviced at least twice a year. Regular maintenance will help prevent unexpected breakdowns and ensure that your oven is running efficiently. Our experienced technicians can perform routine inspections, cleanings, and repairs to keep your combi oven in top condition. We also offer custom maintenance plans to fit your specific needs and budget. Don't wait until your oven breaks down - contact us today to schedule a service appointment.
  • What does a service include on a commercial bratt pan?
    our commercial bratt pan service includes thorough cleaning of the equipment, replacement of any worn or damaged parts, and testing to ensure that all components are functioning properly. Our experienced technicians will also provide any necessary adjustments or calibration to optimize performance and extend the lifespan of your commercial bratt pan. Regular maintenance is essential to prevent breakdowns and ensure safe and efficient operation, so we recommend scheduling service at least once per year. Contact us today to schedule your commercial bratt pan service with RTC Technical Ltd.
  • How do I look after my commercial bratt pan?
    To ensure your commercial bratt pan operates effectively and lasts for years to come, it’s important to take good care of it. Here are some tips to keep in mind: 1. Clean regularly: After each use, clean the bratt pan thoroughly with a mild detergent and warm water. Use a soft sponge or cloth to avoid scratching the surface. 2. Check for signs of damage: Regularly inspect the bratt pan for signs of damage, such as dents or cracks. If you notice any issues, contact a professional maintenance service like RTC Technical Ltd. for repairs. 3. Avoid abrasive materials: Never use abrasive materials like steel wool or harsh chemicals to clean the bratt pan. This can damage the surface and affect the quality of your food. 4. Season the surface: Before using the bratt pan for the first time, season the surface with a thin layer of oil. This will help prevent food from sticking and make cleaning easier. By following these simple steps, you can keep your commercial bratt pan in top condition and ensure it operates effectively for years to come. If you have any further questions or concerns about maintaining your commercial kitchen equipment, don’t hesitate to contact RTC Technical Ltd. for expert advice and support.
  • How often should I get my commercial bratt pan serviced?
    It is recommended to get your commercial bratt pan serviced at least once a year to ensure optimal performance and prevent any potential breakdowns. However, the frequency of servicing may vary depending on the usage and the manufacturer's recommendations. Regular servicing can also help identify any minor issues before they become major problems, saving you time and money in the long run. We offer professional maintenance and repair services for all types of commercial kitchen equipment, including bratt pans. Contact us today to schedule a service appointment or to learn more about our maintenance programs.
  • How often should I descale my commercial glasswasher?
    It is recommended to descale your commercial glasswasher every 2-3 months. However, the frequency may vary depending on the hardness of your water and how often you use the machine. Signs that your glasswasher needs descaling include cloudy glasses, poor cleaning results, and a build-up of limescale. We recommend consulting your glasswasher's manual or contacting our team for further guidance on descaling. We provide professional and reliable maintenance services for all types of commercial kitchen equipment, including glasswashers. Contact us today for more information.
  • How often should I get my commercial glasswasher serviced?
    It is recommended to have your commercial glasswasher serviced at least once a year. However, depending on the frequency of use and the type of establishment, it may be necessary to have it serviced more frequently. Regular maintenance will help ensure the glasswasher is functioning properly and reduce the risk of breakdowns or costly repairs. RTC Technical Ltd offers comprehensive maintenance services for all types of commercial glasswashers. Contact us today to schedule a service appointment.
  • How to stop my glasses from smearing in my Commercial Glasswasher?
    Smearing of glasses in commercial glasswashers can be a common problem, but it can be easily resolved by following some simple steps. Firstly, make sure that the glasses are properly washed before placing them in the glasswasher. Any residual food or drink particles can cause smearing. Secondly, use a good quality glasswashing detergent and rinse aid to avoid any buildup of soap scum or hard water stains. Thirdly, ensure that the water temperature is set to the recommended level for your glasswasher model. Lastly, check that the glasses are properly loaded into the dishwasher racks and are not overcrowded. Overcrowding can cause the glasses to rub against each other and cause smearing. By following these steps, your glasses should come out of the glasswasher sparkling clean and free from any smears or streaks.
  • How do I change the oil in my commercial fryer?
    1. Turn off and unplug your fryer, and let the oil cool down to a safe temperature. 2. Drain the oil from the fryer into a suitable container, making sure to avoid any spills or splashes. 3. Once the oil has been drained, use a fryer brush or scraper to remove any food particles or debris that may have accumulated at the bottom of the fryer. 4. Wipe down the interior of the fryer with paper towels or a clean cloth to remove any remaining residue. 5. Refill the fryer with fresh oil, making sure to follow the manufacturer's guidelines for the appropriate amount and type of oil to use. 6. Turn on the fryer and allow it to come up to the desired temperature before using it again. If you have any further questions or concerns about changing the oil in your commercial fryer, please don't hesitate to contact RTC Technical Ltd. Our team of experienced technicians is always available to assist you with your equipment maintenance needs.
  • How often should I get my commercial fryer serviced?
    It is recommended to get your commercial fryer serviced at least once a year. Regular maintenance can help prevent breakdowns, extend the lifespan of your equipment, and ensure that it operates efficiently. However, if you use your fryer heavily or notice any issues with its performance, it may be necessary to get it serviced more frequently. RTC Technical Ltd offers professional maintenance services for commercial fryers to keep them in top condition. Contact us to schedule a service appointment or to learn more about our services.
  • How can I operate my Commercial Fryer safely?
    1. Read the manual: It is essential to read the manufacturer's manual and follow the instructions provided for your particular model. 2. Position the fryer correctly: Place the fryer on a level surface away from flammable materials, and ensure adequate ventilation to avoid overheating. 3. Use the right oil: Use the recommended type of oil and fill the fryer to the specified level. Never mix different oils or overfill the fryer. 4. Monitor the temperature: Use a thermometer to check the oil temperature regularly, and adjust the heat accordingly. Avoid exceeding the maximum or minimum temperature limits. 5. Use protective gear: Wear protective gear such as gloves, eye goggles, and aprons when handling hot oil or the fryer. 6. Avoid water contact: Keep water away from the fryer to prevent oil splashing and fire hazards. By following these tips, you can ensure safe operation of your commercial fryer and prevent accidents. If you need help with maintenance or repair of your commercial fryer or any other kitchen equipment, contact RTC Technical Ltd. for professional assistance.
  • What are the standard safety features on a commercial food/dough mixer?
    At RTC Technical Ltd, we prioritize safety and ensure that all our clients are aware of the safety features on their commercial food/dough mixer. The standard safety features on a commercial food/dough mixer include: 1. Emergency stop button: This button allows the operator to stop the mixer immediately in case of an emergency. 2. Safety guard: A safety guard is a protective barrier that prevents the operator's hands or clothing from coming into contact with the moving parts of the mixer. 3. Lockout/tag-out system: This system ensures that the mixer cannot be started or used by unauthorized personnel. 4. Overload protection: This feature automatically shuts down the mixer if it is overloaded, preventing damage to the machine and potential injury to the operator. 5. Non-slip feet: These feet prevent the mixer from slipping or moving during use, ensuring stability and safety. At RTC Technical Ltd, we also recommend that operators receive proper training on how to use commercial food/dough mixers safely. If you have any further questions or concerns about the safety features on your commercial food/dough mixer, please do not hesitate to contact us.
  • How often does my commercial food/dough mixer need servicing?
    It is recommended to service your commercial food/dough mixer at least once a year. However, the frequency of maintenance may vary depending on how often you use the equipment and the intensity of your workload. Regular servicing can help prevent potential breakdowns and prolong the lifespan of your equipment. Our team at RTC Technical Ltd. offers comprehensive maintenance services for commercial food/dough mixers and can provide tailored servicing schedules to meet your specific needs. Contact us today to schedule a service appointment or to learn more about our services.
  • How do I look after my commercial food/dough mixer?
    At RTC Technical Ltd, we understand that your commercial food/dough mixer is an essential tool in your business. Here are some tips on how to take care of your mixer: 1. Regular cleaning - After each use, clean the mixer thoroughly. This includes removing any leftover food or dough, wiping down the exterior, and ensuring all attachments are clean. 2. Lubrication - Regular lubrication of moving parts is essential to ensure smooth operation. Lubricate the bearings, gears, and other moving parts with food-grade lubricants. 3. Inspection - Regularly inspect your mixer for any signs of wear and tear. Check the power cord for any damage, and ensure that the attachments are securely fastened. 4. Maintenance - Get your mixer serviced regularly by a professional. This will ensure that any potential issues are identified and resolved before they become bigger problems. By following these simple tips, you can ensure that your commercial food/dough mixer remains in good condition and continues to provide reliable service for years to come. If you have any further questions or concerns, please do not hesitate to contact us at RTC Technical Ltd.
  • What's the best cleaning method for my commercial food prep machine?
    At RTC Technical Ltd, we recommend using a combination of hot water and a mild detergent to clean your commercial food prep machine. It's important to follow the manufacturer's instructions for cleaning and sanitizing your machine, as well as any local health and safety regulations. Regular cleaning and maintenance of your food prep machine can help prevent breakdowns, reduce costly repairs, and ensure that your machine is functioning properly. If you have any questions or concerns about cleaning your commercial food prep machine, contact us at RTC Technical Ltd and our team of experts will be happy to assist you.
  • What is Commercial Food Prep Equipment?
    Commercial Food Prep Equipment refers to a range of tools and appliances that are used in the foodservice industry to prepare, cook, and store food. Examples of Commercial Food Prep Equipment include refrigerators, freezers, ovens, grills, fryers, slicers, mixers, and food processors. At RTC Technical Ltd, we offer maintenance and repair services for all types of Commercial Food Prep Equipment to ensure that they are functioning efficiently and effectively. Our expert technicians are trained to diagnose and fix any issue with your equipment, and we use only high-quality parts to ensure that your equipment is running smoothly for longer. Contact us today to schedule maintenance or repair services for your Commercial Food Prep Equipment.
  • How do I take care of my commercial food prep machines?
    Taking care of your commercial food prep machines is essential to ensure they operate at peak performance and last longer. Here are some tips to help you take care of your machines: 1. Clean them regularly: Clean your machines after each use to prevent food build up and bacterial growth. Use a damp cloth and a mild detergent to clean the surfaces, and a food-safe degreaser to clean the blades and other parts. 2. Lubricate the moving parts: Lubrication reduces friction and wear and tear on your machines. Apply a food-safe lubricant to the moving parts to keep them running smoothly. 3. Replace worn-out parts: Over time, some parts of your machines may wear out and need replacement. Check your machines regularly and replace any worn-out parts to prevent breakdowns. 4. Schedule regular maintenance: Regular maintenance helps to identify and fix any issues before they become big problems. Schedule maintenance with a professional service provider like RTC Technical Ltd to keep your machines in top condition. If you have any further questions or concerns about taking care of your commercial food prep machines, please don't hesitate to contact us. Our team of experienced technicians is always ready to help you out.
  • What Are The Best Pieces Of Commercial Food Prep Equipment?
    At RTC Technical Ltd, we understand that choosing the right commercial food prep equipment can be overwhelming. That's why we've compiled a list of the best pieces of equipment to help you make an informed decision. 1. Commercial Food Processors - These versatile machines can chop, grind, slice, and puree ingredients quickly and efficiently. They are ideal for preparing large quantities of food in a short amount of time. 2. Commercial Mixers - Mixers are essential for preparing dough, batter, and other mixtures. They come in different sizes and styles, from countertop models to heavy-duty floor mixers. 3. Commercial Slicers - Slicers are used to cut meat, cheese, and vegetables into consistent slices. They are available in manual, automatic, and semi-automatic models. 4. Commercial Grills and Griddles - These machines are perfect for cooking large quantities of food quickly and evenly. They are ideal for preparing burgers, steaks, pancakes, and other foods. 5. Commercial Fryers - Fryers are essential for preparing fried foods such as French fries, chicken wings, and onion rings. They are available in countertop and floor models and come with different capacities. If you have any further questions or need assistance in choosing the right commercial food prep equipment for your business, please don't hesitate to contact us. Our team of experts is always here to help.
  • How often should I get my commercial chargrill serviced?
    We recommend that you get your commercial chargrill serviced at least once a year. However, if your chargrill is used frequently, it may require more frequent servicing. Regular maintenance will help to ensure that your chargrill is working efficiently and effectively, and will help to prevent breakdowns and costly repairs. Our team of qualified technicians will provide a thorough inspection and cleaning of your chargrill, checking for any potential issues and ensuring that it is running at its optimal performance. Contact us today to schedule your commercial chargrill servicing.
  • How to avoid commercial chargrill fires?
    Commercial chargrills are a popular choice in many restaurants, cafes, and food outlets for grilling meat, fish, and vegetables. However, they can pose a fire hazard if not used and maintained properly. Here are some tips to avoid commercial chargrill fires: 1. Clean the grill regularly: Grease and food particles can accumulate in the grill and ignite if left uncleaned. Make sure to clean the grill after each use, and at least once a day if it's used frequently. 2. Check gas connections: If your chargrill runs on gas, check the gas connections periodically for leaks or damage. Faulty gas connections can cause explosions and fires. 3. Keep flammable items away: Keep flammable items such as paper, cloth, and cleaning supplies away from the grill area. These items can easily catch fire and spread the flames to the grill. 4. Train your staff: Make sure your staff is properly trained to use the chargrill, and that they know the safety procedures in case of a fire. 5. Install fire safety equipment: Have fire extinguishers and fire blankets readily available in case of an emergency. Make sure your staff knows how to use them. By following these tips, you can prevent commercial chargrill fires and ensure the safety of your staff and customers. If you have any questions or concerns about your chargrill's safety, contact RTC Technical Ltd. for professional maintenance and support.
  • How do I look after my commercial chargrill?
    Proper maintenance of your commercial chargrill is essential to ensure its longevity and optimal performance. Here are a few tips to help you keep your chargrill in good condition: - Clean the grill grates regularly: The grill grates can accumulate grease, food residue, and debris over time. Use a wire brush or scraper to remove any stuck-on food particles and debris. For a deeper clean, soak the grates in warm soapy water for a few hours before scrubbing them clean. - Check and clean the burners: The burners are the most important part of your chargrill. They need to be cleaned regularly to prevent clogs and ensure proper heat distribution. Use a brush or scraper to clean the burners and remove any debris or grease buildup. - Empty the grease tray: The grease tray collects the excess grease and drippings from the food. Empty it regularly to prevent overflow and fire hazards. - Check the gas connections: Make sure the gas connections are tight and secure. If you notice any leaks or loose connections, turn off the gas supply and call a professional for repairs. - Schedule regular maintenance: It's recommended to have your chargrill serviced by a professional at least once a year to check for any issues and ensure proper functioning. By following these simple steps, you can ensure that your commercial chargrill remains in good condition and provides delicious grilled meals for years to come.
  • How Often Should I Get My Commercial Stick Blender Serviced?
    RTC Technical Ltd, we recommend getting your commercial stick blender serviced every 6-12 months, depending on the frequency of use. Regular maintenance ensures that your blender is operating at its optimal level, reducing the risk of breakdowns and extending the lifespan of the equipment. Our team of experienced technicians can provide a comprehensive inspection, cleaning, and replacement of worn parts as needed. Contact us today to schedule your next service appointment.
  • What Safety Precautions Should You Take Using A Commercial Stick Blender?
    When using a commercial stick blender, it is important to take the following safety precautions: 1. Always read the manufacturer's instructions before using the blender. 2. Wear protective clothing, such as gloves and an apron. 3. Never immerse the blender in water while it is plugged in. 4. Always unplug the blender before cleaning it. 5. Keep your hands and fingers away from the blades while the blender is in use. 6. Do not overload the blender with too much food at once. 7. Always use the blender on a stable and level surface. By following these safety precautions, you can use your commercial stick blender safely and effectively. If you have any further questions or concerns, please feel free to contact RTC Technical Ltd. for assistance.
  • How Do I Clean My Commercial Stick Blender?
    Cleaning your commercial stick blender is essential in maintaining its quality and longevity. Here are the steps you can follow: 1. Disconnect the blender from its power source. 2. Remove any food particles or debris from the blade and shaft. 3. Fill a container with warm water and add a few drops of dish soap. 4. Submerge the blade and shaft in the soapy water and let it soak for a few minutes. 5. Use a soft-bristled brush to gently scrub the blade and shaft. 6. Rinse the blender with clean water and dry it thoroughly. Note: Avoid submerging the motor unit or electrical components in water. Use a damp cloth to wipe the motor unit and handle.
  • How often should I get my commercial vac packing machine serviced?
    It is recommended that you get your commercial vac packing machine serviced every 6 to 12 months. Regular maintenance ensures that your machine operates at its optimum level, reducing the risk of breakdowns and prolonging its lifespan. At RTC Technical Ltd, we offer flexible service plans tailored to your specific needs, including annual, bi-annual, and quarterly maintenance options. Our highly skilled technicians provide thorough inspections, cleaning, and repairs to keep your machine running smoothly. Contact us today to schedule your next service appointment.
  • How do I maintain my commercial vac packing machine?
    Regular maintenance of your commercial vac packing machine is essential to ensure its optimal performance and longevity. Here are some simple steps to follow: 1. Keep the machine clean. After each use, wipe down the interior and exterior with a damp cloth and mild detergent. Avoid using abrasive cleaners that could damage the machine. 2. Check the vacuum pump oil. The vacuum pump oil needs to be checked and changed regularly. Follow the manufacturer's instructions for the type of oil and frequency of changes. 3. Inspect the vacuum chamber gasket. The gasket that seals the vacuum chamber needs to be in good condition to maintain a tight seal. Check it regularly for signs of wear or damage and replace as needed. 4. Clean the heating element. If your machine has a heating element, it needs to be cleaned regularly to prevent buildup of food residue. Follow the manufacturer's instructions for cleaning. 5. Don't overload the machine. Overloading the machine can cause it to overheat and malfunction. Follow the manufacturer's guidelines for the maximum amount of food that can be packed at one time. By following these simple steps, you can help ensure that your commercial vac packing machine is always ready to perform at its best. If you have any questions or concerns about maintaining your machine, don't hesitate to contact our team at RTC Technical Ltd. We're always here to help.
  • Can you only use meat for the commercial vac packing machine?
    No, the commercial vac packing machine is not limited to only packing meat. It can be used for a variety of products such as vegetables, fruits, dairy products, and more. The machine is designed to vacuum seal any type of product that needs to be preserved for a longer period of time. At RTC Technical Ltd, we offer a range of commercial vac packing machines to suit your specific needs and requirements. Our team is always available to provide guidance and support to help you choose the right machine for your business needs.
  • How often should I clean my commercial potato peeler?
    We recommend that you clean your commercial potato peeler after every use. This will help to prevent any build-up of dirt, debris or food particles that could cause damage or affect the quality of the peeled potatoes. It is also important to follow the manufacturer's instructions for cleaning and maintenance to ensure the long-term performance of your equipment. If you have any further questions or concerns, please do not hesitate to contact us at RTC Technical Ltd. We are always happy to help.
  • How often should I get my commercial potato peeler serviced?
    We recommend that you get your commercial potato peeler serviced at least once a year. However, if you use your potato peeler on a daily basis or in a high-volume kitchen, you may want to consider getting it serviced more frequently to ensure optimal performance and prevent breakdowns. Our team at RTC Technical Ltd. offers comprehensive maintenance services for all types of commercial kitchen equipment, including potato peelers. Contact us today to schedule a service appointment.
  • My commercial potato peeler isn't peeling potatoes properly, what should I do?
    If your commercial potato peeler isn't peeling potatoes properly, there could be a number of reasons why. It could be due to dull blades, improper installation, or a malfunctioning motor. At RTC Technical Ltd, we provide maintenance services for commercial kitchen equipment, including potato peelers. Our team of experienced technicians can diagnose and repair any issues with your potato peeler, ensuring that it runs smoothly and efficiently. Contact us today to schedule a service appointment or to learn more about our maintenance services.
  • How often should I get my commercial cooking kettle serviced?
    It is recommended that you get your commercial cooking kettle serviced every 6 months to ensure its optimal performance. Regular maintenance can help prevent breakdowns and extend the lifespan of your equipment. Additionally, it is important to follow manufacturer's guidelines for cleaning and maintenance to avoid any potential health hazards. At RTC Technical Ltd., we offer comprehensive maintenance services for a variety of commercial kitchen equipment including cooking kettles. Contact us to schedule your next service appointment.
  • Do I need to descale commercial cooking kettles?
    Yes, it is recommended to descale commercial cooking kettles regularly to prevent mineral buildup and prolong the life of the equipment. RTC Technical Ltd offers descaling services for commercial cooking equipment, please contact us for more information.
  • What safety precautions should I take with commercial cooking kettles?
    At RTC Technical Ltd, we understand that safety is paramount when dealing with commercial cooking kettles. Here are some safety precautions to take: 1. Always read the manufacturer's instructions before using the kettle. This will help you understand how to use the kettle safely and avoid any mistakes that could lead to accidents. 2. Ensure that the kettle is placed on a stable, flat surface. This will prevent it from tipping over and spilling hot liquids, which could cause burns or scalds. 3. Use protective equipment such as gloves, aprons, and safety glasses when handling hot liquids. This will protect you from potential burns or splashes. 4. Keep the kettle away from children and pets. This will prevent accidents and injuries. By following these safety precautions, you can ensure that you and your staff are safe when using commercial cooking kettles. If you need any further assistance or advice, please do not hesitate to contact us at RTC Technical Ltd.
  • How often should I get my commercial food blender serviced?
    It is recommended to have your commercial food blender serviced at least once a year. However, the frequency of maintenance may vary depending on the intensity of use and the manufacturer's instructions. Regular servicing ensures that the blender is operating at optimal performance and helps to identify any potential issues before they become major problems. At RTC Technical Ltd., we offer a comprehensive maintenance program for commercial food blenders to keep them running smoothly and efficiently. Contact us today to schedule your service appointment.
  • How to use my commercial food blender safely?
    At RTC Technical Ltd., we understand the importance of safety when it comes to using commercial food blenders. Here are some tips to ensure you are using your blender safely: 1. Before using the blender, read the instruction manual carefully to understand how to operate it safely. 2. Always make sure the blender is switched off and unplugged before assembling or disassembling it. 3. Use the blender only for its intended purpose. Do not use it for anything other than blending food items. 4. Always use the proper blade or attachment for the food you are blending. Using the wrong blade or attachment can damage the blender or cause injury. 5. Be sure to secure the lid tightly before using the blender. If the lid is not secure, it can cause the food to spill out and cause injury. 6. Avoid putting your hands or utensils inside the blender while it is running. Always turn off the blender and unplug it before cleaning it or removing any stuck food from the blades. By following these safety tips, you can ensure that you are using your commercial food blender safely and effectively. If you have any further questions or concerns, please don't hesitate to contact us at RTC Technical Ltd.
  • How do I maintain my commercial food blender?
    Regular maintenance of your commercial food blender is essential to ensure its longevity and optimal performance. Here are some tips to keep in mind: 1. Clean the blender after each use: Always clean the blender thoroughly after each use. Use warm water and soap to wash the blender jug, blades, and lid. Rinse thoroughly and wipe dry. 2. Check and tighten the blades: Over time, the blender blades may become loose and affect the blending performance. Check the blades regularly and tighten them if needed. 3. Lubricate the bearings: The bearings in the blender motor may need lubrication from time to time to prevent wear and tear. Refer to the manufacturer's instructions on how to lubricate the bearings. 4. Check the electrical connections: Inspect the electrical connections regularly to ensure they are secure and not damaged. 5. Schedule professional maintenance: It's a good idea to schedule professional maintenance for your commercial food blender at least once a year. A technician can inspect and service the blender to keep it in top condition. By following these maintenance tips, you can ensure that your commercial food blender stays in good working order for years to come.
  • Do the appliances come with warranty?
    Yes, all the appliances and equipment provided by RTC Technical Ltd are covered under warranty. The warranty period may vary depending on the type of appliance and the manufacturer's terms and conditions. Our team of experts will guide you through the warranty claim process in case of any issues. We also offer extended warranty options to ensure complete satisfaction and peace of mind. Please feel free to contact us for more information regarding the warranty coverage.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, at RTC Technical Ltd, we only use genuine manufacturers spare parts for repairs. We understand the importance of using high-quality, reliable parts in all of our maintenance and repair services. Our team of experienced technicians are well-versed in identifying and sourcing genuine spare parts to ensure that your equipment is functioning at its best. We believe in providing our customers with the best possible service, which is why we only use genuine parts.
  • Are your engineers trained in Lincat equipment?
    Yes, all of our engineers at RTC Technical Ltd. are trained in repairing and maintaining Lincat equipment. We understand the importance of having properly functioning equipment for your business, which is why we ensure that our team is highly skilled and knowledgeable in all types of commercial kitchen equipment. We also regularly update our training to stay up-to-date with the latest technologies and advancements in the industry. You can trust us to provide efficient and effective servicing for all of your Lincat equipment needs.
  • Do the appliances come with warranty?
    Yes, all appliances that are serviced or maintained by RTC Technical Ltd come with a warranty. Our team of experienced technicians ensures that all repairs are done to the highest standard and we stand behind our work with a warranty to give you peace of mind. If you experience any issues with your appliance after our work is completed, simply contact us and we will make it right.
  • How will I know how often my buffalo appliance needs to be serviced?
    At RTC Technical Ltd, we recommend regular maintenance services for your buffalo appliance to ensure optimal performance and prolong its lifespan. The frequency of these services will depend on various factors such as the model, usage, environment, and manufacturer's recommendations. Typically, we advise scheduling a service once every six months to a year to keep your appliance in tiptop condition. However, if you notice any unusual noises, leaks, or performance issues, do not hesitate to contact us for a prompt inspection and repair. Our experienced technicians will assess your buffalo appliance's condition and recommend the appropriate maintenance services to keep it running smoothly. Contact us today to schedule your buffalo appliance service.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    At RTC Technical Ltd, we take pride in providing high-quality services and maintenance to our clients. We understand the importance of using genuine manufacturers spare parts for the repairs and maintenance of your machinery and equipment. That's why we source our parts directly from the manufacturers to ensure that the parts fitted during repairs are genuine. We have established strong relationships with reputable manufacturers, which enables us to source high-quality spare parts at competitive prices. Our team of skilled technicians is experienced in identifying genuine spare parts and ensuring they are fitted correctly during repairs. We guarantee that all commercial parts fitted during repairs are genuine manufacturers spare parts. This ensures that your machinery and equipment are functioning optimally and minimizes the risk of breakdowns and downtime. If you have any questions about our services or the parts we use, please do not hesitate to contact us. Our team is always available to provide you with the information and support you need.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, RTC Technical Ltd. only uses genuine manufacturers spare parts for all repairs. We understand the importance of using high-quality parts to ensure the longevity and efficiency of our clients' equipment. Our team of highly trained technicians are certified to identify and source authentic spare parts for all types of equipment. We believe in providing our clients with the best quality service and using genuine parts is a key aspect to achieving this.
  • Do the appliances come with warranty?
    Yes, all appliances that RTC Technical Ltd. services and maintains come with a warranty. The length and terms of the warranty may vary depending on the specific appliance and the manufacturer's warranty policy. Our team will inform you of the warranty details when we provide you with our services. If you have any questions or concerns about the warranty, feel free to contact us and we will be happy to assist you.
  • How will I know how often my Hobart appliance needs to be serviced?
    At RTC Technical Ltd, we understand how important it is to keep your Hobart appliances in excellent working condition. Regular maintenance and servicing can help ensure that your appliances are running efficiently and can prevent costly breakdowns. To determine how often your Hobart appliance needs to be serviced, we recommend referring to the manufacturer's guidelines. This information can typically be found in the owner's manual or on the manufacturer's website. If you're unsure about when your appliance needs to be serviced, our experienced technicians can help. We can assess your appliance and provide you with a customized maintenance schedule that fits your needs and ensures optimal performance. Contact us today to learn more about our maintenance services for Hobart appliances.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, at RTC Technical Ltd., we only use genuine manufacturers spare parts for all repairs and maintenance services. We understand the importance of quality and reliability, which is why we ensure that all parts used are of the highest standard. We have established strong relationships with leading manufacturers to ensure that we have access to the latest genuine parts to keep your equipment running smoothly. Rest assured that when you choose RTC Technical Ltd. for your maintenance needs, you are getting the best quality parts and service available.
  • How often should I get my Falcon appliance serviced?
    At RTC Technical Ltd, we recommend getting your Falcon appliance serviced at least once a year. Regular maintenance helps to ensure that your appliance is running efficiently and safely, and can help prevent costly breakdowns and repairs. Our team of experienced technicians can perform a comprehensive inspection and tune-up to keep your Falcon appliance running smoothly. Contact us today to schedule your service appointment.
  • Does the appliance come with warranty?
    Yes, all appliances serviced by RTC Technical Ltd come with a warranty. The length of the warranty may vary depending on the type of appliance and the scope of the services provided. Our team will provide you with all the necessary warranty information when you schedule your service appointment. If you have any questions or concerns about your appliance warranty, please don't hesitate to contact us.
  • How will I know how often my MKN appliance needs to be serviced?
    At RTC Technical Ltd., we understand the importance of keeping your MKN appliance in top working condition. That's why we recommend that you have your appliance serviced at least once a year. However, the frequency of servicing can vary depending on your specific appliance and how often it is used. Our team of experienced technicians will assess your appliance and provide you with a customized service plan that meets your needs. They will also advise you on any additional maintenance or repairs that may be required to keep your appliance running smoothly. Contact us today to schedule a service appointment or to learn more about our maintenance services.
  • How often should I get my MKN appliance serviced?
    At RTC Technical Ltd., we recommend that you have your MKN appliance serviced at least once a year. Regular maintenance ensures that your appliance is operating at peak performance, reduces the risk of breakdowns, and prolongs the lifespan of your equipment. Additionally, regular servicing can help to identify any potential issues before they become more significant problems. Our team of experienced engineers offers comprehensive MKN appliance servicing to ensure your equipment is running smoothly and efficiently. Contact us today to schedule your appliance maintenance appointment.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, at RTC Technical Ltd, we only use genuine manufacturers spare parts for all of our repairs. We understand the importance of using high-quality parts in our maintenance services to ensure the longevity and reliability of your equipment. Our team of skilled technicians is trained to identify and source the correct parts for each repair, and we maintain strong relationships with manufacturers to ensure we have access to the latest parts and technologies. You can rest assured that your equipment is in good hands with RTC Technical Ltd.
  • How will I know how often my Electrolux appliance needs to be serviced?
    At RTC Technical Ltd, we understand that keeping your appliances running in top condition is essential for your daily routine. Electrolux appliances often require regular maintenance to ensure their longevity and optimal performance. We recommend that you follow the manufacturer's guidelines for service intervals, which are usually included in the owner's manual. However, if you are unsure about the service requirements of your Electrolux appliance, our team of experienced technicians can help. We can provide you with a customized maintenance plan based on your specific needs and usage patterns. This plan will include regular inspections, cleanings, and repairs to keep your appliance working efficiently and reliably. Contact us today to schedule a consultation and learn more about our services. We are committed to providing our clients with the highest quality maintenance solutions to ensure their appliances continue to serve them well for years to come.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, we only use genuine manufacturers spare parts for all our repairs. At RTC Technical Ltd, we understand the importance of using high-quality parts to ensure the longevity and efficiency of your equipment. We work closely with manufacturers to source the correct parts for each repair job, and all our technicians are trained to handle these parts with care to ensure they are fitted correctly. Our commitment to using genuine spare parts is our assurance to you that we provide the best quality service for your equipment.
  • Does the appliance come with warranty?
    Yes, all appliances repaired or serviced by RTC Technical Ltd come with a warranty. The length of the warranty varies depending on the type of appliance and the work performed. Please speak to one of our technicians for more information on our warranty policy.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, RTC Technical Ltd. only uses genuine and authentic manufacturer spare parts to ensure the highest quality of service for our customers. We understand the importance of using original spare parts to ensure the longevity and reliability of your equipment. Our team of experienced technicians is trained to identify and source the right parts for each repair job. We take pride in our commitment to providing the best service possible and using only the best quality spare parts.
  • Does my Classeq appliance come with warranty?
    Yes, all Classeq appliances purchased through RTC Technical Ltd come with a manufacturer's warranty. The length and terms of the warranty may vary depending on the specific appliance and any optional add-ons or extensions. Please refer to your product manual or contact RTC Technical Ltd for more information about your warranty coverage. If you experience any issues with your appliance during the warranty period, our team of experienced technicians will be happy to provide repairs or replacements as necessary.
  • How do I know how often my Classeq appliance needs to be serviced?
    At RTC Technical Ltd, we understand that regular servicing is essential to keep your Classeq appliance in top condition and avoid costly breakdowns. To determine how often your appliance needs to be serviced, we recommend referring to the manufacturer's guidelines and warranty requirements. Generally, it is recommended that Classeq appliances are serviced every six months. However, this may vary depending on the model and frequency of use. Our experienced technicians can also provide professional advice on the best servicing schedule for your specific needs. Contact us today to schedule a servicing appointment for your Classeq appliance.
  • How often does my Winterhalter appliance need to be serviced?
    At RTC Technical Ltd, we recommend that your Winterhalter appliance undergoes a routine service every six months. This will ensure that your machine is running smoothly and efficiently, reducing the risk of breakdowns and prolonging its lifespan. However, if your machine is experiencing any issues or faults, we advise that you contact us immediately to arrange for a technician to carry out a full assessment and repair. Our team of experienced engineers are on hand to provide prompt and professional maintenance services for all Winterhalter appliances. Contact us today to schedule your next service appointment.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    RTC Technical Ltd. only uses genuine manufacturers spare parts for all repair services. Our team of experienced technicians ensures that only high-quality parts are used in all repairs, to ensure the longevity and reliability of our services. We understand the importance of using genuine parts to ensure the safety and performance of your equipment, which is why we prioritize the use of genuine parts in all repairs. You can trust RTC Technical Ltd. to provide you with reliable and trustworthy repair services using only genuine manufacturers spare parts.
  • Are the engineers trained in Winterhalter equipment?
    Yes, all of our engineers are highly trained and experienced in servicing and maintaining Winterhalter equipment. Our team undergoes regular training to stay up-to-date with the latest technologies and techniques in the industry. We take pride in providing our clients with the highest level of service, and our Winterhalter expertise is just one of the ways we ensure our clients receive exceptional service and support.
  • How often will my Maidaid appliance need to be serviced?
    Yes, all of our services and products, including Maidaid dishwashers, come with a warranty. The length and coverage of the warranty may vary depending on the specific product and service purchased. Please contact us for more information about the warranty for your Maidaid dishwasher or any other product or service you have purchased from RTC Technical Ltd.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, RTC Technical Ltd. only uses genuine manufacturer spare parts for repairs and maintenance services. We believe in providing quality services and using authentic parts is a crucial part of that commitment. Our team of experienced technicians ensures that all parts are sourced directly from the manufacturer to ensure the best possible outcome for your equipment. We understand the importance of genuine parts and their impact on the lifespan and functionality of your equipment. Therefore, we only use authentic parts that are compatible with your equipment to ensure optimal performance. So, you can trust us with your equipment and trust that we will always use genuine parts for all our maintenance and repair services.
  • How often will my Maidaid appliance need to be serviced?
    At RTC Technical Ltd, we recommend that your Maidaid appliance be serviced at least once a year. Regular maintenance ensures that your appliance is running efficiently and helps to prevent any potential breakdowns or costly repairs in the future. Our team of experienced technicians will perform a thorough inspection of your appliance, checking for any signs of wear and tear, and replacing any parts that may need it. We also offer a range of maintenance packages to suit your specific needs and budget, so contact us today to schedule your next Maidaid appliance service.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, at RTC Technical Ltd, we only use genuine manufacturers spare parts for all our repairs. Our team of highly skilled technicians are trained to identify the correct parts needed for each repair and make sure that only genuine parts are used to ensure the highest quality and longevity of the repairs. We understand how important it is for our clients to have their equipment working at optimum levels, which is why we never compromise on quality and always use the best parts available.
  • Are your engineers trained in Robot Coupe products?
    Yes, all of our engineers are trained and certified in repairing and maintaining Robot Coupe products. We understand the importance of having skilled professionals look after your commercial kitchen equipment, which is why we invest in regular training programs for our team. Our engineers have the expertise and knowledge to quickly diagnose and fix any issues with your Robot Coupe equipment, ensuring minimal downtime and maximum performance. Contact us today for all your Robot Coupe maintenance and repair needs.
  • How often should I get my Robot Coupe appliance serviced?
    At RTC Technical Ltd, we recommend that you get your Robot Coupe appliance serviced at least once a year. Regular servicing ensures that your appliance is in optimal condition and prevents breakdowns. Our team of expert technicians will inspect and clean your appliance thoroughly, replace worn parts, and ensure that it is functioning at its best. Regular servicing also extends the lifespan of your appliance, saving you money in the long run. Contact us today to schedule your annual service appointment.
  • My rational has come up with an error code, what should I do?
    If you encounter an error code on your rational, it is important to take note of the code and contact RTC Technical Ltd. immediately. Our team of experts will diagnose the issue and provide a solution to resolve it promptly. Ignoring the error code could lead to further complications and cause extensive damage to your system. Trust RTC Technical Ltd. to provide reliable and efficient services for all your maintenance needs.
  • Are your engineers rational trained?
    Yes, all of our engineers at RTC Technical Ltd. are highly trained and experienced professionals. Our team of experts undergoes rigorous training and continuous education to ensure that they are equipped with the latest industry knowledge and skills to provide top-notch services. We take pride in our team's proficiency and dedication to delivering quality services to our clients. You can trust us to handle all your maintenance needs with precision and efficiency.
  • How often should I service my Rational appliance?
    We recommend that you service your Rational appliance at least once a year. However, the frequency of service may depend on the usage and the condition of the appliance. Regular maintenance can help to ensure that your appliance is functioning efficiently and prevent any potential breakdowns or safety hazards. It is also important to have your appliance serviced by a qualified technician to ensure that it is compliant with health and safety regulations. At RTC Technical Ltd, we offer comprehensive maintenance and repair services for Rational appliances to help you keep your kitchen running smoothly. Contact us today to schedule a service appointment.
  • Are your engineers trained in Sammic appliances?
    Yes, our engineers are trained in a wide range of appliances including Sammic appliances. We ensure that our engineers undergo regular training and updates on the latest technology to provide the best possible service to our clients. You can trust us to provide expert maintenance and repair services for your Sammic appliances. If you have any further questions or concerns, please don't hesitate to contact us.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, all the commercial parts fitted during the repairs are genuine manufacturers spare parts. We maintain the highest standards in our services and believe in providing our clients with only the best quality products. We understand that the use of genuine spare parts is essential for ensuring the proper functioning of the equipment, and that is why we only use authentic parts. Our team of experts ensures that all parts are thoroughly checked before fitting them into the equipment, ensuring the quality and durability of the repair.
  • How often should I get my Sammic appliance serviced?
    At RTC Technical Ltd, we recommend getting your Sammic appliance serviced at least once a year to ensure optimal performance and prevent any potential issues. However, the frequency of maintenance may vary depending on the usage and environmental conditions of your appliance. Our team of experienced technicians can assess your specific situation and provide recommendations for a maintenance schedule that fits your needs. Contact us today to schedule a service appointment for your Sammic appliance.
  • Are the commercial parts fitted on repairs genuine manufacturers spare parts?
    Yes, RTC Technical Ltd. only uses genuine manufacturers spare parts for all repairs and maintenance services. We understand the importance of quality and reliability, and therefore, we go the extra mile to ensure that our clients receive the best possible solutions for their equipment. Our team of highly skilled technicians is trained to identify and source genuine spare parts from the original equipment manufacturer (OEM) or authorized dealers. We guarantee that all parts used in our repairs and maintenance services are 100% authentic and meet the highest standards of quality and safety. At RTC Technical Ltd., we are committed to providing our clients with reliable and long-lasting solutions that ensure optimal performance of their equipment.
  • How often should I get my parry equipment serviced?
    At RTC Technical Ltd, we recommend getting your party equipment serviced at least once a year to ensure that it is in top working condition. Regular maintenance can help prevent potential malfunctions or breakdowns, saving you time and money in the long run. However, depending on your usage and the type of equipment you have, we may suggest more frequent servicing. Our team of experienced technicians can assess your specific needs and provide tailored recommendations to keep your equipment running smoothly. Contact us today to schedule a service appointment.
  • Are your engineers trained in Perry equipment?
    Yes, our engineers are highly trained and experienced in servicing and maintaining all types of equipment, including Perry equipment. We ensure that our engineers undergo regular training and certification to stay up-to-date with the latest industry standards and best practices. Our team of professionals is dedicated to providing top-quality services to our clients and ensuring that their equipment operates at optimal levels. If you have any specific questions or concerns about our services, please do not hesitate to contact us.

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